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How DPD Tracking Works and What to Expect

  • Writer: Sanif Sultan
    Sanif Sultan
  • Mar 24
  • 4 min read

Waiting for a delivery? Whether it’s a gift, a return, or business-critical cargo, knowing where your parcel is can take the stress out of the process. That’s where DPD tracking comes in. With multiple services like DPD tracking UK, DPD live tracking, and DPD international tracking, the system keeps you in the loop, mostly.


In this guide, we’ll break down how DPD’s tracking system works across all their services and where it might fall short, especially when compared with alternative courier services like Twenty47 Logistics, where tracking is just the start of what we offer.

DPD Tracking

How DPD Tracking UK Works


If you're using DPD within the UK, tracking is straightforward. When your parcel is booked, you'll get a tracking number, usually a long string of numbers and letters. You can enter this on the DPD website or use their app to follow your parcel from dispatch to delivery.


DPD tracking UK usually kicks in as soon as your parcel is collected. You’ll get updates like:


  • Parcel collected

  • In transit

  • At delivery depot

  • Out for delivery

  • Delivered


The app often gives you a one-hour delivery window on the day, and you’ll receive alerts by text or email. It’s usually pretty accurate, especially if your area has regular DPD coverage. If your delivery is delayed or rescheduled, you’ll be notified with a new time slot.


What to Expect from DPD Tracking International


DPD also handles international deliveries, and the tracking system works similarly, but with a few extra steps. Once your parcel leaves the UK, it’s often handed over to a partner courier in the destination country. This means updates may temporarily slow down or switch to a local tracking system.

When using DPD tracking international, here’s what you can expect:


  • The parcel will be trackable up to the border and often beyond.

  • Once it enters another country, tracking updates might appear with a slight delay.

  • Customs clearance can also hold things up, and tracking may show as “in transit” for a few days.


DPD usually provides a link to continue tracking through the local partner's system. Just be aware that the detail and frequency of updates can vary depending on the country.


Real-Time DPD Live Tracking


What Is DPD Live Tracking?


This feature gives you a live map of your delivery driver’s location on the day of delivery. You’ll see how many stops away they are and an estimated arrival time.


Benefits of DPD Live Tracking


  • Live updates on driver location

  • Ability to plan your day around delivery

  • Easy to spot when delays occur


What to Expect from the Experience


DPD live tracking usually activates once the van leaves the depot. You won’t get a live feed earlier in the delivery process, which is why it works best for final-mile visibility.


How DPD Local Tracking Works


DPD Local is a service used mainly for smaller businesses and personal senders who want a more tailored experience. The tracking system is very similar to standard DPD, but you may notice some differences.


With DPD local tracking, you’ll still receive a tracking number and get access to the app or website. Updates follow the same pattern, and you’ll usually get a one-hour delivery window too. However, since DPD Local works through franchise partners, the service can vary slightly depending on your location.


For most customers, the tracking works just as smoothly. The key difference is who’s handling your parcel behind the scenes. If you're a business relying on consistent updates, DPD Local might be a practical option, but if you need more control, a custom courier service might suit better.


DPD Collection Tracking – Managing Pickups


What Is DPD Collection Tracking?


If you’ve scheduled DPD to pick up a parcel from your address, you can track the collection much like a delivery.


DPD Pickup Time Slots and Driver Updates


  • Typically, you’ll get a time slot

  • You may receive alerts as the driver approaches

  • In some cases, live tracking becomes available


What If Your Collection Doesn’t Happen?


If the driver doesn’t show, you may need to rebook. Tracking isn’t always as detailed for pickups as it is for deliveries.


Common Issues with DPD Tracking


DPD Tracking Not Updating


This is often caused by delays at sorting hubs or technical errors. If you don’t see an update for 24+ hours, it’s worth contacting DPD support.


Incorrect DPD Tracking Number


Check the number you entered carefully. These are case-sensitive and usually 14–16 characters long.


Delivery Attempted But No One Was Home


This will appear in tracking as a failed delivery. DPD may attempt redelivery or leave your parcel at a Pickup Shop.


Final Thoughts: Is DPD Tracking Enough for You?


DPD tracking has come a long way, with live updates, international reach, and digital alerts that make delivery more predictable. But for urgent deliveries, sensitive items, or business-critical logistics, the system has its limits.


When you need more control, faster responses, or same-day flexibility, Twenty47 Logistics offers the kind of tracking and service that major couriers often can’t match. FAQs


1. Where can I find my DPD tracking number?


Your DPD tracking number is usually sent via email or SMS once your parcel is booked. If you're the sender, it’s provided at the time of dispatch. If you’ve ordered online, the retailer often shares it in your order confirmation or dispatch email.


2. Why is my DPD tracking not updating?


Tracking might not update due to delays at sorting hubs, missed scans, or parcels in transit for longer distances. If your tracking hasn’t updated for more than 24 hours, contact DPD or the sender for assistance.


3. Can I use DPD tracking for international parcels?


Yes, DPD tracking international lets you monitor parcels going abroad. However, once the parcel leaves the UK, tracking may continue via a partner courier in the destination country, and updates may be less frequent.


4. How accurate is DPD live tracking?


DPD live tracking is generally accurate once your parcel is out for delivery. You’ll see the driver’s location, the number of stops before yours, and an estimated arrival time. It updates in near real-time, though occasional delays can occur due to traffic or mobile signal issues.


5. What should I do if my DPD collection hasn’t happened?


If your DPD collection tracking shows no update or the driver didn’t arrive, first check the time window. If it’s missed, you may need to contact the sender or DPD directly to rebook your collection.

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