Refund Policy

At Twenty4 7 Logistics, we strive to provide exceptional courier and logistics services to our customers. We understand that situations may arise where refunds are required. This Refund Policy outlines the conditions under which refunds may be issued and the process for requesting them.

Eligibility for Refunds

Refunds may be granted under the following circumstances:

Non-Refundable Cases

Refunds will not be provided in the following instances:

Refund Process

To request a refund, follow these steps:

1) Submit a Request

Contact our customer service team:

Provide your tracking number and the reason for your request.

2) Attach Documentation

Include supporting documents, such as:

3) Review Process

Our team will review your request and respond within 7 business days.

4) Refund Approval

If approved, refunds will be processed to your original payment method within 5-10 business days.

Important Notes

Contact Us

If you have questions or need assistance regarding our refund policy, please reach out to us:

We are committed to ensuring a seamless experience for our customers. Your satisfaction remains our top priority.